As this is an unprecedented time for emergency preparedness, we will continually update our lead time status. The top of mind awareness for emergency preparedness has the industry experiencing astronomical demand. Orders are currently at a 7-10 day lead time. Due to the recent earthquakes we are anticipating up to 15-day lead times going forward for smaller orders; and that lead time could increase.
We understand there will be frustrated and worried customers and it is our job to advise of current expectations and alleviate concerns. If a customer does want to cancel, please know that the industry as a whole is experiencing this type of demand and re-ordering would may not be the best solution, as your order would be put at the end of the line.